Title: Enterprise Digitization Patterns

Author name: Srikanth Narasimhan & Jagadish Chundury

Genre: Technology

This book is designed to provide a “cookbook” for IT students and professionals, offering them reference architectures, design patterns, maturity models, and case studies to assist them in digitization, autonomization, and ultimately, the digital disruption of their industries.

The authors write, “Enterprises want and need to reduce their IT costs, delight their customers with context-aware experiences, simplify the management of complex IT resources, realize a faster return on their IT investments, and ensure the highest possible levels of system availability, performance, security and asset utilization.”

They argue that digitization is the means to achieve these goals, noting that the market is moving into the lucrative and differentiated business of delivering services and staging experiences. According to the authors, “Digital disruption happens when an existing industry faces a challenger that offers greater value to the customer in a way that existing firms cannot compete with directly,” and they feel that much of this is driven by context-aware experiences.

The authors’ writing style is straightforward, and the book is generously illustrated with charts, diagrams, illustrations, and reference figures to help one grasp the concepts and setups required to accomplish the digitization patterns under discussion. And security is not forgotten: the authors repeatedly remind readers that client loyalty will depend on whether one’s system is capable of being effective and secure, and they even discuss the benefits of adaptive security technologies and how to set up such a system.

Though one would have to be an IT student or professional to fully gauge the usefulness of this book, it also provides the framework for how digitization is used in a variety of industries through examples and case studies, including Netflix’s Chaos Monkey and Starbucks and their “Mobile Order and Pay.” These examples show how digitization can streamline work, provide services, or create a new, desirable client experience that would otherwise be economically impractical.

The book could use some editorial polish, but for a technical guidebook, the grammar challenges are such that will not prevent readers from understanding and implementing the strategies and patterns discussed. However, this is not a purely introductory book, as the authors assume a great deal of IT understanding on the part of the reader—that they are in a position to understand and set up the systems being discussed and just need direction and blueprints rather than detailed instruction on the basics.

In order to be useful across a variety of businesses and business models, the book postulates a range of questions related to various business goals and then goes about exploring how one would use digitization to meet these goals.

From control patterns to message broker patterns, context-aware architectural styles and autonomous IT systems, the book examines what one needs in the way of blueprints in order to effectively be an IT construction engineer. Beautifully laid out so that readers can find the information they need, when they need it, Enterprise Digitization Patterns will appeal to professionals looking for a guide on what to do next with their professional IT system.

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